Returns & Exchanges

At Buy Canadian Group Inc., we are committed to your satisfaction and offer a 30-day window for returns on most items in their original condition. We strive to make our return process as transparent and efficient as possible to ensure a positive shopping experience.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.